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Internet not working
Internet97
Youngster
Youngster

Hello,

 

I received the internet connection on the 5tb of Feb along with a Router. I followed all the steps of the connection but it says there is no internet available. I have had several calls with the customer care where I have signed 2 new contracts but I have no solution on the problem. I was told in the first call that my router is not working so they will send me a new one and made me sign a new contract. In the second mail they said that my new order didn’t go through so I signed another contract. I have lost a lot of time and energy in this process. Please can someone assist me with this problem!?

2 Antworten 2
Kurtler
SuperUser
SuperUser

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via WhatsApp 

Best regards Kurt

Bitte keine Anfragen über PN stellen!
andreasabaad
SuperUser
SuperUser

Seit 08/22 Ist ist dies ein reines Kunden helfen Kunden Forum. 

Du musst dich an die offiziellen Kontaktstellen wenden.

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/m-p/1912292#M10954