New plan under Only Internet Option | Possible Switch

[mukul]

Hello,

I got a new DSL contract last month for my new apartment. I wanted a high speed connection as i moved from Kable(1000).

Anyway, I could only get 250 plan under internet and telephony as at the moment only Internet only had 100 option. But now i see only internet also has 250 option. I don't need any telephony.

So my question is, Can i switch it to the new plan given it's just one month i started a new plan. 

Regards,

Mukul

[Boris]

Hey @mukul,

do you also have a mobile contract with Vodafone and have a GigaKombi discount?

This could be the reason because GigaKombi is only possible with Internet&Phone.

regards

Boris

[mukul]

Hello Boris, 

No, I don't use mobile from Vodafone, it's just the internet. 

[Boris]

Hey @mukul,

so can you please send me a PN with your customer details?

I´ll have a look at your issue.

regards

Boris