I am moving to a new apartment and opted Vodafone for my internet service. I work from home frequently and require internet for my work. I tried to do everything I was told to get internet in time:
#1. I did the booking well in advance
#2. When I received the mail for the appointment, I selected an availble date that was within my window.
#3. I also provided the name of the person who has the line activated for currently, for easy activation.
#4. I got an email saying that I could not get the promised speed of 250 mbps and that would be limited to 175 mbps. As I had no option, and again needed internet quickly, I signed it and send it within a day.
#5. I get an email after 12-13 days, telling me that my internet will be active on 07.06.2022 (way after I would be moved to the other apartment)
I just do not understand why? Why do I get this random date for the activation and not within the window I had opted for. The technician doesnt even need to be there to activate it.
Also, again with everything in mind, I had requested for the router to be delivered to me at my current address, so that I can activate it. I do not even know where that router would be shipping to now and where would I be able to recieve it.
Please do provide me a solution. I would be very grateful.
