Internet DSL connection not working from 3 days

[adityaKhanna]

Hello, 

My DSL connection is not working for last 3 days, The same problem has occurred 3 months before and the technician has changed a device in the basement.

I would like to schedule a technician appointment for the same.

Also is there any way to schedule an appointment for English speaking customers via email or online Portal. (I am aware about 0800 172 12 12, but can't reach the english speaking help).

This is my customer number xxxxxx.

Thanks.

Thanks,

Aditya Khanna

Edit: Please don´t write your customer details where everybody can see it. Boris 

[Moni_GK]

Hello adityaKhanna,

is it working again? From another thread I still had your customer data. The modem is now online with good values.

Best regards

Moni