Frage
Antwort
Lösung
am 08.01.2020 15:04 - zuletzt bearbeitet am 21.01.2020 13:14 von Jens-K
Hi,
Internet connection lost after few minutes. Both cable and Wlan. Nothing strange can be obsereved through Wireshark between device and router.
time=17.856 ms
64 bytes from 8.8.8.8: icmp_seq=928 ttl=55 time=22.365 ms
64 bytes from 8.8.8.8: icmp_seq=929 ttl=55 time=21.351 ms
Request timeout for icmp_seq 930
Request timeout for icmp_seq 931
64 bytes from 8.8.8.8: icmp_seq=932 ttl=55 time=40.707 ms
64 bytes from 8.8.8.8: icmp_seq=933 ttl=55 time=26.427 ms
64 bytes from 8.8.8.8: icmp_seq=934 ttl=55 time=18.160 ms
64 bytes from 8.8.8.8: icmp_seq=935 ttl=55 time=22.194 ms
64 bytes from 8.8.8.8: icmp_seq=936 ttl=55 time=21.491 ms
64 bytes from 8.8.8.8: icmp_seq=937 ttl=55 time=23.019 ms
64 bytes from 8.8.8.8: icmp_seq=938 ttl=55 time=23.650 ms
64 bytes from 8.8.8.8: icmp_seq=939 ttl=55 time=22.477 ms
64 bytes from 8.8.8.8: icmp_seq=940 ttl=55 time=20.290 ms
64 bytes from 8.8.8.8: icmp_seq=941 ttl=55 time=23.461 ms
64 bytes from 8.8.8.8: icmp_seq=942 ttl=55 time=26.898 ms
64 bytes from 8.8.8.8: icmp_seq=943 ttl=55 time=20.226 ms
64 bytes from 8.8.8.8: icmp_seq=944 ttl=55 time=23.717 ms
64 bytes from 8.8.8.8: icmp_seq=945 ttl=55 time=20.971 ms
64 bytes from 8.8.8.8: icmp_seq=946 ttl=55 time=22.980 ms
64 bytes from 8.8.8.8: icmp_seq=947 ttl=55 time=22.865 ms
64 bytes from 8.8.8.8: icmp_seq=948 ttl=55 time=22.062 ms
64 bytes from 8.8.8.8: icmp_seq=949 ttl=55 time=16.965 ms
64 bytes from 8.8.8.8: icmp_seq=950 ttl=55 time=21.470 ms
64 bytes from 8.8.8.8: icmp_seq=951 ttl=55 time=18.804 ms
64 bytes from 8.8.8.8: icmp_seq=952 ttl=55 time=20.578 ms
64 bytes from 8.8.8.8: icmp_seq=953 ttl=55 time=22.932 ms
64 bytes from 8.8.8.8: icmp_seq=954 ttl=55 time=23.778 ms
64 bytes from 8.8.8.8: icmp_seq=955 ttl=55 time=22.499 ms
64 bytes from 8.8.8.8: icmp_seq=956 ttl=55 time=22.860 ms
64 bytes from 8.8.8.8: icmp_seq=957 ttl=55 time=20.622 ms
64 bytes from 8.8.8.8: icmp_seq=958 ttl=55 time=23.377 ms
64 bytes from 8.8.8.8: icmp_seq=959 ttl=55 time=23.347 ms
64 bytes from 8.8.8.8: icmp_seq=960 ttl=55 time=18.689 ms
64 bytes from 8.8.8.8: icmp_seq=961 ttl=55 time=31.808 ms
Request timeout for icmp_seq 962
Request timeout for icmp_seq 963
Request timeout for icmp_seq 964
Request timeout for icmp_seq 965
Request timeout for icmp_seq 966
Request timeout for icmp_seq 967
Request timeout for icmp_seq 968
Request timeout for icmp_seq 969
Request timeout for icmp_seq 970
Request timeout for icmp_seq 971
Request timeout for icmp_seq 972
Request timeout for icmp_seq 973
Request timeout for icmp_seq 974
Request timeout for icmp_seq 975
Request timeout for icmp_seq 976
Request timeout for icmp_seq 977
Request timeout for icmp_seq 978
Request timeout for icmp_seq 979
Request timeout for icmp_seq 980
Request timeout for icmp_seq 981
Request timeout for icmp_seq 982
Request timeout for icmp_seq 983
Request timeout for icmp_seq 984
Request timeout for icmp_seq 985
Request timeout for icmp_seq 986
Request timeout for icmp_seq 987
Request timeout for icmp_seq 988
Request timeout for icmp_seq 989
Request timeout for icmp_seq 990
Request timeout for icmp_seq 991
Request timeout for icmp_seq 992
Request timeout for icmp_seq 993
Request timeout for icmp_seq 994
Request timeout for icmp_seq 995
Request timeout for icmp_seq 996
Request timeout for icmp_seq 997
Request timeout for icmp_seq 998
Request timeout for icmp_seq 999
Request timeout for icmp_seq 1000
Request timeout for icmp_seq 1001
Request timeout for icmp_seq 1002
Request timeout for icmp_seq 1003
Request timeout for icmp_seq 1004
Request timeout for icmp_seq 1005
Request timeout for icmp_seq 1006
Request timeout for icmp_seq 1007
Request timeout for icmp_seq 1008
Request timeout for icmp_seq 1009
Request timeout for icmp_seq 1010
Request timeout for icmp_seq 1011
64 bytes from 8.8.8.8: icmp_seq=1012 ttl=55 time=24.750 ms
64 bytes from 8.8.8.8: icmp_seq=1013 ttl=55 time=17.200 ms
64 bytes from 8.8.8.8: icmp_seq=1014 ttl=55 time=21.195 ms
64 bytes from 8.8.8.8: icmp_seq=1015 ttl=55 time=19.501 ms
64 bytes from 8.8.8.8: icmp_seq=1016 ttl=55 time=23.169 ms
@Artem_87 Edit: Moved from DSL to Cable. Regards, Jens-K
am 28.01.2020 17:56
Hi, PMed. Thanks
am 29.01.2020 09:52
Hello Artem_87,
the technician is assigned for you. The colleague will call you to make an appointment.
Kind regards
Moni
am 31.01.2020 19:18
am 01.02.2020 17:44
Today's state:
[1580574896.078227] no answer yet for icmp_seq=3188
[1580574897.106277] no answer yet for icmp_seq=3189
[1580574898.126260] no answer yet for icmp_seq=3190
[1580574899.150240] no answer yet for icmp_seq=3191
[1580574900.174237] no answer yet for icmp_seq=3192
[1580574901.198195] no answer yet for icmp_seq=3193
[1580574902.199877] no answer yet for icmp_seq=3194
[1580574902.217136] 64 bytes from 8.8.8.8: icmp_seq=3195 ttl=55 time=17.2 ms
[1580574903.219928] 64 bytes from 8.8.8.8: icmp_seq=3196 ttl=55 time=18.7 ms
[1580574904.219046] 64 bytes from 8.8.8.8: icmp_seq=3197 ttl=55 time=16.8 ms
[1580574905.220487] 64 bytes from 8.8.8.8: icmp_seq=3198 ttl=55 time=16.2 ms
[1580574906.222088] 64 bytes from 8.8.8.8: icmp_seq=3199 ttl=55 time=16.7 ms
[1580574907.226647] 64 bytes from 8.8.8.8: icmp_seq=3200 ttl=55 time=20.4 ms
[1580574908.225478] 64 bytes from 8.8.8.8: icmp_seq=3201 ttl=55 time=17.6 ms
[1580574909.230243] 64 bytes from 8.8.8.8: icmp_seq=3202 ttl=55 time=20.6 ms
[1580574910.229667] 64 bytes from 8.8.8.8: icmp_seq=3203 ttl=55 time=18.4 ms
[1580574911.236367] 64 bytes from 8.8.8.8: icmp_seq=3204 ttl=55 time=24.2 ms
[1580574912.232922] 64 bytes from 8.8.8.8: icmp_seq=3205 ttl=55 time=19.3 ms
[1580574913.234084] 64 bytes from 8.8.8.8: icmp_seq=3206 ttl=55 time=20.8 ms
[1580574914.233270] 64 bytes from 8.8.8.8: icmp_seq=3207 ttl=55 time=19.0 ms
[1580574915.237216] 64 bytes from 8.8.8.8: icmp_seq=3208 ttl=55 time=21.8 ms
[1580574916.237825] 64 bytes from 8.8.8.8: icmp_seq=3209 ttl=55 time=20.4 ms
[1580574917.238994] 64 bytes from 8.8.8.8: icmp_seq=3210 ttl=55 time=20.7 ms
[1580574918.238787] 64 bytes from 8.8.8.8: icmp_seq=3211 ttl=55 time=18.5 ms
[1580574919.241380] 64 bytes from 8.8.8.8: icmp_seq=3212 ttl=55 time=19.4 ms
[1580574920.241521] 64 bytes from 8.8.8.8: icmp_seq=3213 ttl=55 time=17.9 ms
[1580574921.248588] 64 bytes from 8.8.8.8: icmp_seq=3214 ttl=55 time=23.8 ms
[1580574922.242850] 64 bytes from 8.8.8.8: icmp_seq=3215 ttl=55 time=17.1 ms
[1580574923.247545] 64 bytes from 8.8.8.8: icmp_seq=3216 ttl=55 time=21.3 ms
[1580574924.247695] 64 bytes from 8.8.8.8: icmp_seq=3217 ttl=55 time=20.0 ms
[1580574925.247510] 64 bytes from 8.8.8.8: icmp_seq=3218 ttl=55 time=18.5 ms
[1580574926.251220] 64 bytes from 8.8.8.8: icmp_seq=3219 ttl=55 time=20.8 ms
[1580574927.252515] 64 bytes from 8.8.8.8: icmp_seq=3220 ttl=55 time=21.1 ms
[1580574928.250791] 64 bytes from 8.8.8.8: icmp_seq=3221 ttl=55 time=18.0 ms
[1580574929.252082] 64 bytes from 8.8.8.8: icmp_seq=3222 ttl=55 time=18.0 ms
[1580574930.254479] 64 bytes from 8.8.8.8: icmp_seq=3223 ttl=55 time=18.9 ms
[1580574931.259908] 64 bytes from 8.8.8.8: icmp_seq=3224 ttl=55 time=22.2 ms
[1580574932.258718] 64 bytes from 8.8.8.8: icmp_seq=3225 ttl=55 time=20.4 ms
[1580574933.259199] 64 bytes from 8.8.8.8: icmp_seq=3226 ttl=55 time=19.2 ms
[1580574934.261225] 64 bytes from 8.8.8.8: icmp_seq=3227 ttl=55 time=19.8 ms
[1580574935.273270] 64 bytes from 8.8.8.8: icmp_seq=3228 ttl=55 time=30.8 ms
[1580574936.260422] 64 bytes from 8.8.8.8: icmp_seq=3229 ttl=55 time=16.0 ms
[1580574937.291324] 64 bytes from 8.8.8.8: icmp_seq=3230 ttl=55 time=45.7 ms
[1580574938.265404] 64 bytes from 8.8.8.8: icmp_seq=3231 ttl=55 time=17.9 ms
[1580574939.266084] 64 bytes from 8.8.8.8: icmp_seq=3232 ttl=55 time=17.5 ms
[1580574940.269924] 64 bytes from 8.8.8.8: icmp_seq=3233 ttl=55 time=19.6 ms
[1580574941.269729] 64 bytes from 8.8.8.8: icmp_seq=3234 ttl=55 time=17.7 ms
[1580574942.274234] 64 bytes from 8.8.8.8: icmp_seq=3235 ttl=55 time=20.4 ms
[1580574943.274303] 64 bytes from 8.8.8.8: icmp_seq=3236 ttl=55 time=18.9 ms
[1580574944.278424] 64 bytes from 8.8.8.8: icmp_seq=3237 ttl=55 time=22.0 ms
[1580574945.276413] 64 bytes from 8.8.8.8: icmp_seq=3238 ttl=55 time=18.8 ms
[1580574946.278196] 64 bytes from 8.8.8.8: icmp_seq=3239 ttl=55 time=18.6 ms
[1580574947.282323] 64 bytes from 8.8.8.8: icmp_seq=3240 ttl=55 time=20.9 ms
[1580574948.283501] 64 bytes from 8.8.8.8: icmp_seq=3241 ttl=55 time=21.2 ms
[1580574949.289794] 64 bytes from 8.8.8.8: icmp_seq=3242 ttl=55 time=26.1 ms
[1580574950.284078] 64 bytes from 8.8.8.8: icmp_seq=3243 ttl=55 time=19.0 ms
[1580574951.282931] 64 bytes from 8.8.8.8: icmp_seq=3244 ttl=55 time=16.6 ms
[1580574952.286905] 64 bytes from 8.8.8.8: icmp_seq=3245 ttl=55 time=18.7 ms
[1580574953.290154] 64 bytes from 8.8.8.8: icmp_seq=3246 ttl=55 time=20.0 ms
[1580574954.289661] 64 bytes from 8.8.8.8: icmp_seq=3247 ttl=55 time=18.3 ms
[1580574955.287906] 64 bytes from 8.8.8.8: icmp_seq=3248 ttl=55 time=15.1 ms
[1580574957.298234] no answer yet for icmp_seq=3249
[1580574958.299797] no answer yet for icmp_seq=3250
[1580574959.310241] no answer yet for icmp_seq=3251
[1580574960.334245] no answer yet for icmp_seq=3252
[1580574961.358251] no answer yet for icmp_seq=3253
[1580574962.382251] no answer yet for icmp_seq=3254
[1580574963.406251] no answer yet for icmp_seq=3255
[1580574964.430227] no answer yet for icmp_seq=3256
[1580574965.454243] no answer yet for icmp_seq=3257
[1580574966.478257] no answer yet for icmp_seq=3258
[1580574967.492907] no answer yet for icmp_seq=3259
[1580574968.494272] no answer yet for icmp_seq=3260
[1580574969.518245] no answer yet for icmp_seq=3261
[1580574970.542237] no answer yet for icmp_seq=3262
[1580574971.566232] no answer yet for icmp_seq=3263
[1580574972.590197] no answer yet for icmp_seq=3264
[1580574973.614234] no answer yet for icmp_seq=3265
[1580574974.638236] no answer yet for icmp_seq=3266
[1580574975.662250] no answer yet for icmp_seq=3267
[1580574976.686241] no answer yet for icmp_seq=3268
[1580574977.710233] no answer yet for icmp_seq=3269
[1580574978.738290] no answer yet for icmp_seq=3270
[1580574979.758271] no answer yet for icmp_seq=3271
[1580574980.782289] no answer yet for icmp_seq=3272
[1580574981.058025] 64 bytes from 8.8.8.8: icmp_seq=3272 ttl=55 time=1300 ms
[1580574981.058163] 64 bytes from 8.8.8.8: icmp_seq=3273 ttl=55 time=276 ms
[1580574981.804021] 64 bytes from 8.8.8.8: icmp_seq=3274 ttl=55 time=21.0 ms
[1580574982.803823] 64 bytes from 8.8.8.8: icmp_seq=3275 ttl=55 time=21.5 ms
[1580574983.803433] 64 bytes from 8.8.8.8: icmp_seq=3276 ttl=55 time=19.5 ms
[1580574984.803798] 64 bytes from 8.8.8.8: icmp_seq=3277 ttl=55 time=18.0 ms
[1580574985.802319] 64 bytes from 8.8.8.8: icmp_seq=3278 ttl=55 time=16.0 ms
[1580574986.806355] 64 bytes from 8.8.8.8: icmp_seq=3279 ttl=55 time=18.8 ms
[1580574987.805242] 64 bytes from 8.8.8.8: icmp_seq=3280 ttl=55 time=17.4 ms
[1580574988.805442] 64 bytes from 8.8.8.8: icmp_seq=3281 ttl=55 time=15.9 ms
[1580574989.807457] 64 bytes from 8.8.8.8: icmp_seq=3282 ttl=55 time=17.1 ms
[1580574990.808042] 64 bytes from 8.8.8.8: icmp_seq=3283 ttl=55 time=16.4 ms
[1580574991.808716] 64 bytes from 8.8.8.8: icmp_seq=3284 ttl=55 time=15.5 ms
[1580574992.816143] 64 bytes from 8.8.8.8: icmp_seq=3285 ttl=55 time=21.8 ms
[1580574993.819431] 64 bytes from 8.8.8.8: icmp_seq=3286 ttl=55 time=23.1 ms
[1580574994.815564] 64 bytes from 8.8.8.8: icmp_seq=3287 ttl=55 time=17.9 ms
[1580574995.816618] 64 bytes from 8.8.8.8: icmp_seq=3288 ttl=55 time=18.3 ms
[1580574996.818995] 64 bytes from 8.8.8.8: icmp_seq=3289 ttl=55 time=19.1 ms
[1580574997.817356] 64 bytes from 8.8.8.8: icmp_seq=3290 ttl=55 time=17.4 ms
[1580574998.818873] 64 bytes from 8.8.8.8: icmp_seq=3291 ttl=55 time=17.4 ms
[1580574999.820013] 64 bytes from 8.8.8.8: icmp_seq=3292 ttl=55 time=17.8 ms
[1580575000.817090] 64 bytes from 8.8.8.8: icmp_seq=3293 ttl=55 time=13.0 ms
[1580575001.818689] 64 bytes from 8.8.8.8: icmp_seq=3294 ttl=55 time=13.9 ms
[1580575002.827833] 64 bytes from 8.8.8.8: icmp_seq=3295 ttl=55 time=21.9 ms
[1580575003.823324] 64 bytes from 8.8.8.8: icmp_seq=3296 ttl=55 time=17.0 ms
[1580575004.824145] 64 bytes from 8.8.8.8: icmp_seq=3297 ttl=55 time=16.5 ms
[1580575005.825989] 64 bytes from 8.8.8.8: icmp_seq=3298 ttl=55 time=16.7 ms
[1580575006.827208] 64 bytes from 8.8.8.8: icmp_seq=3299 ttl=55 time=16.9 ms
[1580575007.831188] 64 bytes from 8.8.8.8: icmp_seq=3300 ttl=55 time=19.8 ms
[1580575008.831743] 64 bytes from 8.8.8.8: icmp_seq=3301 ttl=55 time=18.3 ms
[1580575009.831280] 64 bytes from 8.8.8.8: icmp_seq=3302 ttl=55 time=17.0 ms
[1580575010.837102] 64 bytes from 8.8.8.8: icmp_seq=3303 ttl=55 time=21.6 ms
[1580575011.833778] 64 bytes from 8.8.8.8: icmp_seq=3304 ttl=55 time=16.5 ms
[1580575013.838238] no answer yet for icmp_seq=3305
[1580575014.862229] no answer yet for icmp_seq=3306
[1580575015.886170] no answer yet for icmp_seq=3307
[1580575016.910191] no answer yet for icmp_seq=3308
[1580575017.934232] no answer yet for icmp_seq=3309
[1580575018.962296] no answer yet for icmp_seq=3310
[1580575019.982285] no answer yet for icmp_seq=3311
[1580575021.006253] no answer yet for icmp_seq=3312
[1580575022.030262] no answer yet for icmp_seq=3313
[1580575023.054265] no answer yet for icmp_seq=3314
[1580575024.078236] no answer yet for icmp_seq=3315
[1580575025.102238] no answer yet for icmp_seq=3316
[1580575026.126255] no answer yet for icmp_seq=3317
[1580575027.150237] no answer yet for icmp_seq=3318
[1580575028.174233] no answer yet for icmp_seq=3319
[1580575029.198232] no answer yet for icmp_seq=3320
[1580575030.222236] no answer yet for icmp_seq=3321
[1580575031.250250] no answer yet for icmp_seq=3322
[1580575032.270264] no answer yet for icmp_seq=3323
[1580575033.294254] no answer yet for icmp_seq=3324
[1580575034.318242] no answer yet for icmp_seq=3325
[1580575035.342257] no answer yet for icmp_seq=3326
[1580575036.366243] no answer yet for icmp_seq=3327
[1580575037.390235] no answer yet for icmp_seq=3328
[1580575038.418273] no answer yet for icmp_seq=3329
[1580575039.438239] no answer yet for icmp_seq=3330
[1580575040.466243] no answer yet for icmp_seq=3331
[1580575041.490259] no answer yet for icmp_seq=3332
[1580575042.510232] no answer yet for icmp_seq=3333
[1580575043.534236] no answer yet for icmp_seq=3334
[1580575044.558248] no answer yet for icmp_seq=3335
[1580575045.559442] no answer yet for icmp_seq=3336
[1580575046.574250] no answer yet for icmp_seq=3337
[1580575047.598238] no answer yet for icmp_seq=3338
[1580575048.626173] no answer yet for icmp_seq=3339
[1580575049.646190] no answer yet for icmp_seq=3340
[1580575050.674264] no answer yet for icmp_seq=3341
[1580575051.694216] no answer yet for icmp_seq=3342
[1580575052.718181] no answer yet for icmp_seq=3343
[1580575053.742353] no answer yet for icmp_seq=3344
[1580575054.741782] no answer yet for icmp_seq=3345
[1580575055.758190] no answer yet for icmp_seq=3346
[1580575056.782199] no answer yet for icmp_seq=3347
[1580575057.806277] no answer yet for icmp_seq=3348
[1580575058.830236] no answer yet for icmp_seq=3349
[1580575059.830200] no answer yet for icmp_seq=3350
[1580575060.846251] no answer yet for icmp_seq=3351
[1580575061.870253] no answer yet for icmp_seq=3352
[1580575062.894216] no answer yet for icmp_seq=3353
[1580575063.922242] no answer yet for icmp_seq=3354
[1580575064.942268] no answer yet for icmp_seq=3355
[1580575065.966197] no answer yet for icmp_seq=3356
[1580575066.994246] no answer yet for icmp_seq=3357
[1580575068.014165] no answer yet for icmp_seq=3358
[1580575069.038194] no answer yet for icmp_seq=3359
[1580575070.066347] no answer yet for icmp_seq=3360
[1580575071.067757] no answer yet for icmp_seq=3361
[1580575072.078179] no answer yet for icmp_seq=3362
[1580575073.102238] no answer yet for icmp_seq=3363
[1580575074.126221] no answer yet for icmp_seq=3364
[1580575075.154232] no answer yet for icmp_seq=3365
[1580575076.174264] no answer yet for icmp_seq=3366
[1580575077.198238] no answer yet for icmp_seq=3367
[1580575078.222241] no answer yet for icmp_seq=3368
[1580575079.250246] no answer yet for icmp_seq=3369
[1580575080.270272] no answer yet for icmp_seq=3370
am 02.02.2020 13:37
Hello Artem_87,
did the malfunctions start again immediately after the technician was called in ?
Best regards, Martin
am 02.02.2020 14:02
Hi,
Generally I can say so, my wife said that about an hour after technician visit connection was better, but in the evening the problem came up again. He changed the DSL cable.
Thanks
am 03.02.2020 12:39
Hi Artem_87,
I'd like to send another tech over there if you don't mind.
Best regards, Martin.
am 03.02.2020 17:55
Hi,
Would be happy to, hope someday internet will work:)
Thanks
am 04.02.2020 10:50
Hello Artem_87,
I've just got the order back to the tech guys.
They'll call you again to set up the appointment.
I hope everything finally works out and you don't have to contact us again.
Best regards, Martin
am 11.02.2020 15:40
Hi,
Update: Technician came, changed the router, cables etc... But no result. He detected some conflict between the line capabilities and my tariff (1gb) and sent all the data and logs to Vodafone. He said that Vodafone will contact me in 2 days in order to provide solution. Almost one week passed but nobody contacted me. Could you please help?