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Frage

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Antwort

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Lösung

Cable Internet Fritz!box 6591 internet not working
mahmoudamer
Smart-Analyzer
Smart-Analyzer

Hello

I subscribed to Vodafone Cable Internet and received the Fritz! Box 6591 router. I connected it to the cable as per the instructions but I still no internet connection.

I can open the router configurations which indicates that there's no internet. And cable status always connecting

I tried to call the customer support but my German is very weak because I'm new here.

I have urgent needs for home internet so please I don't want to stay in the row for weeks until fixing the problem. Please.

Please help me.

Amer
4 Antworten 4
Manu
Ex-Moderator:in
Ex-Moderator:in

Hi mahmoudamer,

I think a technician will have to come to you and set up the connection on site.

Please send me your name, address, date of birth and customer number in a PM?

Sign in here again, when you have sent the PM.


Best Regards, Manu

 

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Many thanks for your response. 

The technician came and did his work in a great way. The internet is working now.

Thanks Vodafone

Amer
Moni_GK
Administrator:in
Administrator:in

Hello mahmoudamer,

 

that sounds good. Then may I close here?

 

Best wishes

Moni

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Sure. The problem has been solved by the technician. Thanks

Amer