WiFi Router not working

[Amit1]

Earlier the router WiFi signal was very week. From yesterday it has completely stopped the WiFi signal. Now hotspot is not visible. The router might have defected. I don't have internet access. Please help me to solve this issue. 

[ERFD]

Hello, Amit1,

the router was sent to you. No technician comes by. You received the shipping information by SMS. Probably the device went back after 2 weeks.

Best regards Fred

[Amit1]

Hello,

I checked with the house owner. The SMS was received by him. I was unaware of this. The router went back. Could be possible to send again?

Thanks,

Amit

[ERFD]

Hello, Amit1,

yes exactly, the contractor gets the device sent. Then please let us know your phone number by private message.

Best regards Fred

[Amit1]

Hello,

I have sent my phone number in private message.

Thanks.

Amit

[ERFD]

Hello, Amit1,

I retriggered the trade. You will receive the information via SMS.

Best regards Fred