Leberstrasse hotspot not working

[Steven3]

Hi

The hotspot nearest Leberstrasse 76 is not working now for 4 days. The signal is there but we can not connect to the next work on any device anywhere in the apartment. It has been working fine for the last 6 weeks.

I can not tell you the hotspot number as I can not find it on my laptop and I can not download the app onto my device.

Can you fix this hotspot?

Best regards,
Steven

[ERFD]

Hello Steven3,

without Hotspot-ID or MAC we can't do anything for you. If the signal is there something has to be visible?

Please answer your questions in your other post.

Greetings Fred