Frage
Antwort
Lösung
am 16.05.2021 20:08
I bought a ticket on 15.05 without registration for a week, everything worked half the night in the morning I turned on the computer and it stopped working I thought I did something wrong, I bought a ticket again 16.05 this time I registered the account internet worked at night in the morning after restarting the computer there is a problem with logging in I pop up on my account I have incorrect data I got a confirmation email everything is done as it should I think that if I bought the service again, the internet would probably work for some time and I would have to buy a new package again or will someone explain to me what's going on?
am 17.05.2021 12:51
Hello maciek644,
we have special colleagues for hotspot tickets and their problems.
You can reach our customer service by phone at 0631 352 24 93*(daily 8 am - 10 pm) or by e-mail: wlan-shop@kundenservice.vodafone.com.
Greetings Moni