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1

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Antwort

3

Lösung

Contract update - Mobile SRed + Mobile Eurored
RBEE
Netzwerkforscher
Netzwerkforscher

Hi,

    I have a Cable internet and GigaTV contract with Vodafone. One of the Vodafone employees approached me regarding an update to my contract.  He mentioned to me that if I can also opt for Vodafone mobile connection, then he can provide me the mobile connection for a good price and will also check the possibility to reduce the existing monthly rent for cable internet and GigaTV a bit.

 

My primary requirement is that international calls to ANY country without any duration restrictions are also covered with the mobile plan. He suggested the plan "SRED 22GB + ALL Net including mobile Eurored", which provides 22 GB data, ALL Net and unlimited international calls to ANY country without any restrictions and I need to pay 14,99 Euros per month for this plan. He mentioned that this is a new plan that just started on 1st Aug 2019 and this is only for the existing customers.

 

I checked the Vodafone website to verify the above-mentioned plan. But unfortunately, I couldn't see any plan with the above-mentioned name and offers.  Kindly let me know if you have such a plan with the above-mentioned offers and monthly tariff.

 

The GigaTV connection in my current contract has not opted my me and the same was somehow included in the contract by a Vodafone service provider. I just want to be pretty sure about the details before agreeing to the contract and I don't want to get into the trouble with the contract again.

 

Thanks for your feedback.

5 Antworten 5
HeikeF
Moderator:in
Moderator:in

Hi RBEE,

 

have you received the offer in writing? Then I would be pleased if you send me a PN with a screenshot of the offer.

 

I wish you a nice weekend

 

Heike

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RBEE
Netzwerkforscher
Netzwerkforscher

Hi Heike,

 

    Thanks for your reply. 

 

Yes, I have received the offer in writing. I have sent a PM with the screenshot of the offer and also the details of the employee, who approached me reg this contract.

 

Many thanks for your support!

MichaM
Moderator:in
Moderator:in

Hallo RBEE,

 

Heike replied to your private message, I hear.

 

If the information she provided was useful, it would be great if you feedback her in this thread.

 

Looking forward to reading from you. Smiley (zwinkernd)

 

Have a great weekend.

 

Regards

Micha

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RBEE
Netzwerkforscher
Netzwerkforscher

Hi Micha,

 

    Sorry for the delayed reply,.

 

Yes, the information provided is definitely useful. This thread can be closed now.

 

Thanks.

 

Regards,

RBEE

HeikeF
Moderator:in
Moderator:in

Hi RBEE,

 

thanks for your feedback. 🙂

 

Now I'm closing up behind us.

 

Have a nice day.

 

Heike

 

 

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