No response for moving request

[Veera_Prathap]

Hello Team, Requested for moving request more than a week ago, but there is no response. Can you please suggest how to get faster response from Unitymedia service? Feeling very bad to use Unitymedia without proper response. Can you please respond quickly and fix the issue? Thanks in advance.

[Janice1]

Hello pveeraprathap, 

the community is a "customer-help-customer" platform. No one has access to your customer account from here. 

For more detailed information, please contact customer support directly via phone or messenger:

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Stay healthy and have a nice day. :hearts:

- Janice