i want to upgrade cable plan

[DavidLestner]

I want to upgrade my internet plan , i could only speak in english

*** @DavidLestner, thread moved to the cable board. ***

[Mav1976]

Hi @DavidLestner,

your internet is via cable?

[DavidLestner]

Yup, its via Cable Coaxial

[Tina]

Hello David,

I already have your customer data. Do you know which tariff you want to change to?

Best regards

Tina

[DavidLestner]

Hey@Tina 

I want to upgrade at 1000mb

The last speed

[Nancy]

Hello DavidLestner,

I will gladly change your tariff to Red Internet & Phone 1000 Cable for 44,99 Euro/month. There is a one-time charge of 9,99 Euro for the change. If you agree, let me know and I will arrange everything for you.

Best regards
Nancy

[DavidLestner]

@Nancy 

Of course I will agree

You can do it

[Nancy · Accepted solution]

Hello DavidLestner,

I changed your contract for you. You will also receive a confirmation. As soon as the new tariff is active, you will be able to see it in your customer portal. Test it later and let me know if everything works.

Best regards
Nancy