Update my contract address

[Pruths]

I moved to a new apartment yesterday and I had ordered Kabel Max online. However I have not mentioned the Haus Nr. in my contract and as such I dont have internet in my Haus. I cant update it online as well. 

Could you please tell me how to fix this?

[Thomas]

Hi Pruths,

we can check if the order is already in the system. Have you already received a confirmation by e-mail? Please send me your name, date of birth and address in a private message.

Then reply again here in the post.

Regards

Thomas