Frage
Antwort
Lösung
am 04.02.2020 21:35
Dear Team,
I have recently moved to a new apartment and here Vodafone only provides 16mbps which is very less than what i had, 400mbps.
As i work as a Software Engineer and most of the time work from home i require a good internet speed.
As Vodafone is unable to provide this i would like to terminate the contract as soon as possible.
Can you please assist me here?
Thanks for your support in advance.
Regards,
Bakshi
am 05.02.2020 08:58
Hi Bakshi,
you reported your move yesterday via our online form. You should already have received a confirmation via email.
Regards
Stephan
am 07.02.2020 15:22
Dear Stephan,
I was informed that i might have to pay for 3 months as i am terminating the contract.
But the reason is that the speed which is provided now 16mbps is very less than 400 mbps which i had earlier.
As i work as a software engineer and work from home most of the times i need a good internet speed.
For this reason i have to terminate the contract.
Can you please assist me here?
Thanks & Regards,
Bakshi