Frage
Antwort
Lösung
am 01.03.2019 19:46
Ich möchte meinen Tarifplan auf 50 Mbps herabstufen
Gelöst! Gehe zu Lösung.
am 07.03.2019 15:25
Hello pawankore,
i've marked the tariff change. The change can take place however only to 17.04.2019, since at this time only the 12 months are past. But you don't have to do anything now, we have arranged everything.
Regards
Grit
am 01.03.2019 19:56
Welchen Tarif hast du im Moment, ein Downgrade ist wärend der Vertragslaufzeit nicht möglich.
Gruss
Methusalem1
am 02.03.2019 09:37 - zuletzt bearbeitet am 02.03.2019 13:52 von Boris
I have 2-year contract with Vodafone DE which ends in April 2020.
Currently, my tariff plan is 400Mbps which I need to downgrade to 50Mbps.
My customer number is xxxxx where you could find all the details.
EDIT: Kundennummer gelöscht. Boris
am 04.03.2019 14:52
Hello pawankore,
would you like to continue writing in German or English?
In principle, a downgrade is possible after the end of the contract period. Nevertheless, I would like to check your contract to see if you received a change offer at the beginning of the contract. Please send me your customer number, name, date of birth and address by private message and then report again here in the article.
Best regards
Nancy
am 05.03.2019 11:57
Hello pawankore,
thanks for your PN.
I've looked at everything and after 12 months you can switch to the Red Internet & Phone 50 Cable rate for 29.99 Euro/month. You can change your contract in the middle of April at the earliest.
Best regards
Nancy
am 05.03.2019 19:48
Dear Nancy,
Thanks for the update , I just want to be done from next billing month onward.
Best Regards,
Pawan Kore.
am 07.03.2019 15:25
Hello pawankore,
i've marked the tariff change. The change can take place however only to 17.04.2019, since at this time only the 12 months are past. But you don't have to do anything now, we have arranged everything.
Regards
Grit
am 11.03.2019 20:01
am 13.03.2019 07:23
Hi pawankore,
a technician should check your connection on site. Something has to be adjusted. Should we place an order?
Regards
Thomas
am 13.03.2019 18:15
Hi Thomas,
Are there any visiting charges for technician visit?
Best Regards,
Pawan Kore