Tariff change

[Avi07]

Hello. I started my contract for internet with Vodafone last July.  I got the 1000 Mb and you said after a few month the trariff can be change to a lower tariff ,

Now I'm trying to do that but it doesn't give me the option to go to a lower tariff. 

could you please help me chang my tariff to 500 ?

Thanks,
best regards

Avi

[Grit]

Hello Avi,

the exchange guarantee can only be claimed via the customer service. I will be happy to help you and send me a private message with your name, full address, customer number and date of birth. Important: Afterwards, get in touch with me again here in the thread. You want to switch to 500 Mbit/s?

Regards

Grit