Red Internet & Phone 200 Cable plan Plan downgrade after 1 year

[Pramoda]

Dear Team,
A year ago I subscribed to the Red Internet & Phone 200 Cable plan. now I want to downgrade to another lowest plan.
Contract   name: ***
customer number: ***
could you please tell me how to do it?
 
BR
Pramoda

*** @Pramoda, personal data removed. ***

*** Thread moved to cable board! ***

[Lars]

Hi,

I'll help you. Have you decided what tariff you want to change to? You will find the rates in your order confirmation.

Please send me your customer number, name, date of birth and address by private message. Afterwards, please post your answer to the above question here in the thread.

Best regards

Lars

[Pramoda]

Dear Lars

i sent you all the requested details by  private message , please check 

Thank you
BR
Pramoda

[Lars · Accepted solution]

Hi Pramoda,

the lowest tariff is the Red Internet & Phone 50 Cable at 29.99 euros. I have now arranged the change to this tariff. You will receive a written confirmation by letter. Do you have any further questions?

Best regards

Lars

[Pramoda]

Hi Lars

That is perfectly ok, I don't have any other query.

Thank you very much for your kind support

BR

Pramoda

[Lars]

Hi Pramoda,

I'd love to. I'll close the thread with this. If you have any questions, please feel free to post in a new thread.

Best regards

Lars