Parental pin for tv

[Lutza]

Dear Team, 

Can You pls advise how I get parental pin or where can I check it? 

Thank You, 

Luca

[Grit]

Hello Luca,

i'm sure you mean the youth protection PIN.  Is it about the FSK16 or FSK18 PIN? The PIN should be on your order confirmation or in the smartcard letter, depending on which of the two PINs it is about.

Regards

Grit