New home internet contract

[Venky-Venky]

Hi Team,

On Friday I have been confirmed over call about new contract (home internet connection) by one Vodafone executive. And he confirmed that I'll be receiving mail confirmation, but still I didn't receive any. I even tried to check the status of order using the Vodafone portal by providing first name, last name and postal code but no results displayed from that search. 

Request you to please let me know where can I check the current status. 

Thanks

Venky

[Stephan]

Hi VenkyManchala,

we can have a look on that.

For a closer look I need some information from you. Please send me a private message with the following information:

your name

your address

date of birth

your customer number

the link of this thread

Please reply here when you have sent the private message.

Regards

Stephan

[Venky-Venky]

I have sent you the required details in private message, please check.

Thanks,

Venky

[Stephan · Accepted solution]

Hi VenkyManchala,

thanks for your dm.

Unfortunately we can't help you here, since you live in a former Unitymedia-area.

Please contact my Unity-colleagues via this channels:

Facebook: https://www.facebook.com/UnitymediaHilfe  
Twitter: https://www.twitter.com/UnitymediaHilfe 
WhatsApp: https://api.whatsapp.com/send?phone=4917688866310  
(Dieser Link öffnet WhatsApp auf Deinem Smartphone und Du bist direkt im Dialog mit Unitymedia Hilfe)
Community: https://community.unitymedia.de  

Regards

Stephan