Motorola svb5121e modem not working, the lights are off

[Sabamalik]

Hi, just moved into a new apartment, the internet was working fine but now the lights on the motorla modem are flickering and there is no connection. My German is not the best so calling a hotline has been a bit of an issue.

[Manu]

Hi Sabamalik,

did the connection work in your new appartment?

did you inform vodafone about your move? Has the contract been changed to the new address?

Best Regards, Manu