Leaving Germany

[p3rry]

I will soon leave Germany for work reasons,

I would like to know what is the procedure to cancel my contract in that case.

Thanks in advance for your help,

best

Claudio

[Thomas]

Hi p3rry,

the contract will be terminated with a period of 3 months, starting from the day of the move. When exactly do you move? We can then process the cancellation here.

Regards

Thomas

[p3rry]

Dear Thomas,

thank you for your reply.

I will leave on the 1st of April.

I have a question, I have been told that, since I am moving abroad, the three months notification period starts from the communication of the cancellation, not from the day of moving.

Is it correct?

Thanks, best

Claudio

[Thomas]

Hi Claudio,

i'm sorry, that's not right. The period always starts with the day you move.

Regards

Thomas

[p3rry]

Dear Thomas,

I understand, thanks for your reply.

Would it be possible to hand over my contract to the next tenant?

Thanks again for your help,

best

Claudio

[Thomas]

Hi Claudio,

the contract cannot be taken over by the new tenant. He can make his own contract at any time.

Regards

Thomas

[p3rry]

Thanks for your reply!

I will let you know soon the exact date I leave, so we can terminate the contract.

Best regards

Claudio

[Thomas]

Hi p3rry,

okay, we'll be expecting your feedback.

Regards

Thomas

[p3rry]

Dear Thomas, 

I have finally set the leaving date.

I will be going abroad on the 31st of March.

Let me know how to return all the devices and terminate the contract.

Best

Claudio

[Lars]

Hi p3rry,

please send me your customer number, name, address and date of birth by private message. I will take care of it. Please report here as soon as you have sent the PM.

Best regards

Lars