Hello,
I am trying with this problem since more than one year. I wanted to install into my place Kabel Internet vodafone, when I received the router it was no working then I called the company and a technician came to my appartemnt.
The technician checked and told me that the service is not arriving to my appartment. In order to cancel the contract with kabel I just needed to send back the router and I did so.
Furhtermore I send though the portal my intention to cancel the kabel contract. After a month vodafone started to charge me money for a contract calll Kabel giga tv app, which is something that I did not ask, I contract that I have never sign and a service that I have never use! . Vodafone tool for my bank account 70 euro the total of 7 months, until I said to my bank to no pay anymore, I was trying for 7 month to solve this problem and the company never answer amd was ignoring me, no answering to my form request.
Now vodafone wants that I pay 200 euro for a contract and a service that I have never ask neither use!
i want my money back and that you stop to send me letter to pay for something that I have never use!
