Invoices and bank deduction

[Livins]

Hello Vodafone Team,

I got my internet in January and
my bills haven't deducted from my
bank account yet. And I gave automatic
deduction from my Deutsche bank account.

And I got 3 euro extra on my March bill.
Could you help me what's going on and do
I need to transfer myself or Vodafone will
deduct automatically from my account.

Thanks and Greetings,
Livins Varghese

[Lars]

Hi Livins,

sounds like the direct debit didn't work.

Please send me your customer number, name, date of birth and address by private message. Post a short message here in the thread as soon as you have sent the PM.

Best regards

Lars