Internet subscription fee
Sha1
Smart-Analyzer
Smart-Analyzer

Hi, I have subscribed to cable internet and telephone on the 3rd of November 2018. It is the 22nd November and the router box still blinks red. I have tried all connections as per instructed. A technician has been scheduled to visit my place to check on the 7th December 2018. May I ask if I will still be charged for the month of November 2018 (03.11-07.12)? Could you make a note at your end on this please? in fact I have subscribed in addition to Vodafone hotspot as I have no wifi connection despite having made the set up. Please look into this and revert. Appreciate your time on this. Thank you. Sha

1 Antwort 1
Tina
Moderator:in
Moderator:in

Hello Sha1,

 

welcome to our community. Nice to see you.

 

Send me the following informations in a private message:

 

full name

address

customer number

 

Please reply here when you have sent the private message.

 

Best regards

Tina

 

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