Hello,
I am having a few problems,
I have taken over a contract from former tenant about
3 months ago (Internet Kabel) and on 29/10 I have received
a mail from Vodafone claiming they're going to stop my
phone, TV, and slow down my internet since I have not
been paying bills as already announced on first payment
request.
I have not received such a request, and when I checked my
bank statement, I see I have paid 11.19EUR on 27/9 and
23.98EUR on 26/10. I do not know why I've been paying
different amount of money, but I have been paying to
Vodafone.
I also have been advised to write this matter on this
community, but when I tried to register, my Kundennummer
did not work. Therefore, I had to write this by registering as
'Not a Customer yet'
I have not received a contract of internet yet, and wondering
if I would even get one?
Lastly, it seems like postman around my area doesn't bother
look for my name on mailbox if the apartment number has not
written on mail, and does not deliver it. I wish to add room number
on my address and how can I do that?
My Kundennummer according to letter sent by Vodafone is
'***'
Sincerely,
Yangkwang Kim
Edit: @Kim_1992 customer number deleted and thread moved to right board.
