GigaCombi contract cansceled by Vodafon

[VAD]

Hi, I concluded a GigaCombi contract in February. After several month of investigation Vodafone realized that it cannot execut this contract and notified me about termination. I sent all equipment (cable router and tv-box) back to Vodafone in the end of May. The problem is not only that nobody going to returm me money for service that I've never used, but also, that I still recieve invoices for tv, as if I could use it without internet.

How can I terminate this tv contract?

[Tina]

Hello VAD,

welcome to our community. Nice to see you.

I'll take a look. Send me the following informations in a private message:

full name

address

customer number

Write a short reply here afterwards.

Best regards

Tina

[Tina · Accepted solution]

Hello VAD,

I have processed the cancellation. The confirmation will be sent to you within the next days by mail.

Do you have other questions?

Best regards
Tina