Frage
Antwort
Lösung
am 26.12.2018 17:38
Hello,
My tariff now is Red Internet & Phone 200 Cable and I found it in my contract that it could change to Red Internet & Phone 100 Cable after 1 year of using.
Is it possible to change the tariff to Red Internet & Phone 100 Cable from the next month?
Best regards,
Artem.
am 28.12.2018 21:52
Hi Altcore,
if this is so in your order confirmation, you can switch to the tariff. Do you want us to do this for you?
Regards
Thomas
am 31.12.2018 11:11
Yes, please switch me to the Red Internet & Phone 100 Cable.
Happy New Years Eve.
am 02.01.2019 18:46
Hi Altcore,
please send me a private message with the following information:
your name
your address
your customer number
the link of this thread
Please reply here when you have sent the private message. I'll make the change for you.
Gruß
Stephan
am 03.01.2019 13:10
Thank you for helping.
I already sent information in private message.
am 04.01.2019 14:40
Hi Altcore,
thanks for your data. I ordered the tariff change for you. You'll get a written confirmation for this.
Regards
Stephan