Ending contract because of relocation

[TSzurmik]

Hello,

Can I get some english speaking support who can help me to guide through how to terminate my kabel internet contract because of relocation. Vodafone kabel service is not available at the new location.

Thank you very much for you help.

Tamas

[Stephan]

Hi TSzurmik,

have you already been able to clarify your request or do you still need support? Information on how to report a move can be found also in this thread.

Regards

Stephan

[Stephan]

Hi TSzurmik,

if you need further assistance, please send me a private message with the following information:

your name
your address
date of birth
your customer number
the link of this thread

Please reply here when you have sent the private message.

Regards

Stephan

[TSzurmik]

Hi Stephan,

I sent the private message.

Best,

Tamas

[Stephan]

Hi TSzurmik,

thanks for that.

Apparently I am getting old. Please send me a private message with your new address and moving date. Because I need that too.

Regards

Stephan

[TSzurmik]

Private message is sent.

BR,

Tamas

[TSzurmik]

Hi Stephan,

Do you need anything else to move forward with the cancellation?

Thanks,

Tamas

[Stephan]

Hi TSzurmik,

thanks for you pm.

I managed the cancellation for you. You'll get a written confirmation for this in the next few days.

Regards

Stephan

[TSzurmik]

Hi Stephan,

Great and thank you very much for that.

One last question. Can you tell me where to return the devices I have at the moment?

Best,

Tamas

[TSzurmik]

Hi Stephan,

Sorry to bother you again, but I sent another private message a few days ago, can you check that?

Best,

Tamas