Contract Internet-kabel cancellation (Leaving Germany)

[mnik]

To whom it may concern,

I had a contract for the internet with Vodafone-Kabel-Deutschland. I left Germany and asked the Vodafone shop, where I closed the contract, how to cancell it. They told me I should send my router back, together with a deregistration letter from the municipality. I did this, but my contract has not been cancelled until now.

I contacted the Vodafone shop again and they sent a cancellation request on my behalf, but I didn't get a cancellation confirmation as yet.

I kindly ask you to cancell my contract. My customer number is ***. Thank you very much in advance.

Kind regards,

N. ***

Edit: Private data removed for privacy reasons. VF_Grit

[mnik]

Dear Thomas,

Thank you for your message. I hope the email address is now through. In any case, sending the confirmations via a private message would also be OK. 

Best,

mnik

[Thomas · Accepted solution]

Hi mnik,

the confirmation is on its way by e-mail.

Regards

Thomas

[mnik]

Dear Thomas,

I got the confirmation. Thanks a lot for the help.

Best wishes,

mnik

[Thomas]

Hi mnik,

you're welcome. Do you still have questions or can the thread be closed?

Regards

Thomas

[mnik]

Dear Thomas,

Everything is OK. Thank you and Tina for your help!

Best wishes,

mnik