To whom this may concern,
In May, I signed out of living in Germany. With the help of a lady in a store where I registered and first ordered my Vodafone Kabel contract, I sent Vodafone my Kabel Box and modem, attached with a copy of my Abmeldung papers and a letter to ask to cancel my contract.
Money is still being taken from my account. I spoke with an employee from Vodafone, and they suggested I come here and that someone else will help me resolve my problem.
I need this to stop as soon as possible, as I am constantly having to transfer money back into that account internationally, which is also costing me in fees and taxes.
Can someone please help?
