Cancel my TV Connect contract

[Tony2020]

Please help with cancelling my TV connect contract. I sent a letter in English to request this, but the customer portal shows that it was extended for another year.

[Stephan]

Hi Tony2020,

I'm sorry if that's your opinion. But I'm afraid I can't change the facts. You sent your cancellationmuch too late.

And it's also part of customer service to deliver less positive news.

Regards

Stephan