Hello, Support,
I have 2 contracts, Internet and TV.
In Februar 2020 I cancelled both of them since I had an intention to move to another place.
So, the Internet contract was suppoused to be canceled in June, 2020, and TV contract in August, 2020, according to cancellation policy.
But then my company implemented remote work, thus, there was no need to move anymore.
In May- June I was at hospital, therefore I asked my friemd to call Vodafone and extend Internet contract. Only Internet.
TV contract suppoused to be cancelled, in August 2020. But when I checked my account, I've found out that TV contract was also extended together with Internet contract to the same date, June, 2021, although this was not requested.
So, the point is - I want TV contract to be cancelled. IMMEDIATELY. I guess you record all phone calls, so can easily check what was said during the phone conversation.
Please, cancel TV contract, and provide the address to send a TV box.
Please, advise.
Thank you.
Edit: @Oleg_Merzlikin
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