appointment for technician visit

[RONIDAS39]

Hello,

Today technician visited my apartment for the setup, the installation is not possible due to some unavoidable circumstances, I can now proceed.

How do I take the new appointment, this is my new contract starting 12th September 2018.

customer number: xxx Red Internet and Phone 100 DSL.

Edit: This is a public forum. Do not post personal data here.

[Jens-K]

Hi RONIDAS39,

as already mentioned by private message, I need your desired date please. We must keep a lead time of at least 5 working days.

If you reply to me in the next few minutes by private message, September 19th is the earliest date possible.

Regards,

Jens