New request for technician
Acakiroglu
Daten-Fan
Daten-Fan
Hello,

Today the technician came to my apartment but the contact number i signed with was a friend’s number since i didnt have a german number yet. Yesterday i changed the contact number but i guess the technician didnt have this info yet. He called my friend but he couldnt tell me in time thats why when i got home the technician was already gone.

Ive been trying calling the number to reschedule the appointment but i dont speak german and get the ‘operator’ in english doesnt seem to work for me. Is there another way to reschedule this appointment?

I appreciate any help provided

A
1 Akzeptierte Lösung

Akzeptierte Lösungen
Kira
Moderator:in
Moderator:in

Hi Acakiroglu,

 

welcome to the Vodafone-Community!

 

I´m sorry for the circumstances.

 

Send me your customer data via PN and we can make a new appointment.

 

Please add your current mobile-number for the technician, too.

 

Best regards

Kira

 

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Lösung in ursprünglichem Beitrag anzeigen

1 Antwort 1
Kira
Moderator:in
Moderator:in

Hi Acakiroglu,

 

welcome to the Vodafone-Community!

 

I´m sorry for the circumstances.

 

Send me your customer data via PN and we can make a new appointment.

 

Please add your current mobile-number for the technician, too.

 

Best regards

Kira

 

Bewertet hilfreiche Beiträge mit Likes und Sternen!