Kein Gerät/Bestellung erhalten

[AliMirza]

Hi. I had ordered Red Internet & Phone 400 Cable on 18.03. I signed the contract in shop in Oldenburg (not online). I have not received any confirmation nor have I received the Router or device. I was told that I would get it by 21.03.
Has my order even been placed yet? How can I confirm the status of my order?

[AliMirza]

Hallo,

Ich hatte vodafone Cable bestellt. Aber niemand war zuhause und meine Nachbarin sagte die Lieferung zurück genommen war.

Was sollte ich tun?

Edit: bitte keine Posts mehrfach einstellen. Diesen Beitrag an bestehenden Thread angehängt.

[Jens]

Hello AliMirza,

did you get a letter with the contract details or only from the shop?
And did you want to use the contract on a certain day?

Regards

Jens