Internet is not working/Wrong Kabeldose

[PovilasP]

Hello,

please answer me in any language, I will just translate It.
I really need help !!!

Customer number ***

***, 13349 Berlin

I received Vodafone router and tried to install It, but the Internet is not working.

It seems that my KabelDose is not the right one, It seems that It is for TV (see photo attached)

I connected to Vodafone and then to 192. 168. 0. 1 and logged in there. But the Internet doesn't work (
The Internet indicator is red, so It seems It has no connection in my KabelDose

Can you send a specialist to install my Internet? I can't call You, because I don't speak German and Your support doesn't speak English.

Thank you!

EDIT @PovilasP Please don't post private data public. Kind regards Marco

[Jana478]

Hello,

To help you, please send me your details in a private message. (Name, customer number, address, date of birth and your phone number).

Then write back here in the post when you have sent the message.

Many greetings

Jana