Internet connection issues
arun_213644
Daten-Fan
Daten-Fan

Hi,

I live in Munich and have a vodafone broadband connection since March.

I am facing trouble connecting to internet for the last 3 days. I tried restarting the modem, switching off device (the easy hacks prescribed on various forums) but without any luck. 

 

I tried contacting customer service via phone thrice today but unfortunately there are no english-speaking agents. And the 3 agents couldn't help me find a better option to seek help from vodafone. 

Can someone please help in fixing the connection issues? 

 

Regards

Arun

1 Antwort 1
Andre
Moderator:in
Moderator:in

Hey arun_213644,

i'm so sorry to hear that your landline is not working properly.

Are you using a dsl or cable connection?
Whats the excact errormessage/led status from the router?

Best regards,
Andre

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