Frequent Internet connection interruptions

[Mateusz1]

Hello support,

I am experiencing frequent Internet connection interruptions since yesterday (20.10.2020). I loose Internet connection for few seconds every few minutes. This hinders my ability to work. I had the same issue before and replacing router seemed to help.

My Interent service is: Red Internet & Phone Young 500 Cable.

Thanks,

Mateusz

[Mateusz1]

Yes please, do you already have all the info neccessary?

[Mateusz1]

No ticket has been created as of yet...

[Mateusz1]

I am still waiting for a response....

[Mateusz1]

Should I just stop paying the bill since you are not providing what I am paying for?

[Claudia]

Hello Mateusz1,

this is no live chat and stopping the payment is a good way to get your access blocked. I made the task for the replacement of the router.

Claudia

[Mateusz1]

Whatever takes to make you respond. Thanks!