FAST5460 5ghz disappeared.

[aflynn]

My 5ghz WLAN was working up until a few days ago, since then it does not show up on any device. I have tried restarting the router, disabling and then enabling the 5ghz netowrk, changed the SSID name, and factory restarted the unit, but still it does not appear. What can I do to fix this problem? Thank you.

[Lars]

Hi aflynn,

because the factory reset didn't bring any success either, it's probably more due to a defect. I would therefore like to change the device.

Please send me your customer number, name, address and date of birth by private message. Contact me here in the thread as soon as you have sent the PM. I'll finish the exchange then.

Best regards

Lars

[pRo-Marco · Accepted solution]

Hi,

I'd like to replace the modem for free. Is that okay for you?

Kind regards

Marco

[aflynn]

Hi Marco,

Yes that would be wonderful.

Thanks you.

[Martin59]

Hi aflynn,

I've just initiated the exchange. I'll have the new router shipped to you within the week.

Just plug it in as usual and send the old one back to us free of charge.

Best regards, Martin