@Gerat schrieb:
A few days ago I have received the new modem. However, after many attempts to connect and following the Vodafone help steps. I have found that the Modem is broke inside.
Same exact thing has happened to me.
It took a month for me to get my modem & my DSL line installed. But, finally I got my modem on 07 JAN 2021, with an installation date for the DSL line on 15 JAN 2021.
When I received the modem, I tested it to see if it worked & I got a broadcast signal from it. I put it away until today (15 JAN 2021), which finally after a month wait got my DSL Line Installed. I plugged in my modem & the top 3 green LEDs lit up as well as the red LED on the bottom. All lights were static & weren't blinking. I troubleshot for a couple hours & finally came to the conclusion that the modem was the problem.
I just got off the phone & ordered a new modem. I was told someone would drop by my house next week & I would swap my broken modem for a new one.
This is the number I called (This is the Installation Hotline): 0800 172 1201
& This is a link to another post on this forum from last year that confirmed my suspicion that the modem might have been defective: Link
Hope this helps!
