mein schuld/my debt and a question

[PedroPRG]

Hello.

My name is Pedro. i prefer to speak in english, (because my german is a bit rusty and this is an important matter) if it is possible. i was a client of Vodafone in Germany, less than a year ago i went back to Spain but i did not close my account with his Company.

I have received a letter about the debt (from Rechtsanwalt Reiner Haas & Kollegen) and i have already pay it, but also i want to make sure the  account is close and the contract terminated.

I try to make contact with the office and departaments of spain, but it´s seems that im not registered in their database.

Can your help me?

I have here the receipt of the payment.

My "Kundennummer": ***.

thanks/danke

EDIT: customer number removed for privacy reasons. Thread moved to right section.

[Jens-K]

Hi PedroRPG,

welcome to the Vodafone Community!

I will check if the contract is still active.

To do so, please send me a private message. Click on my avatar -> Diesem Benutzer eine private Nachricht senden.

I need your name, your customer number (the one you have posted here earlier is not correct) and your customer password.

Regards,

Jens

[pekers]

Hello Again.

I´m PedroPRG ( i had a problem with the other account and the only way i saw to solve it was to make a new one, sorry for the trouble)

I have sent the private mensage, as it was requested.

I have sent a private message, as it was requested.

Thanks. Jens.

[Jens-K]

Hi Pekers,

I did not receive your private message yet.

Please have a look if it has been sent or just send it again, thanks.

Regards,

Jens