Vodafone Scam and Early Termination

[krupeshved]

Hello

I am posting this message on Vodafone Community in regards to cheating which Vodafone does so often in Germany. 

On 31.10 I ended my DSL Account and had given Vodafone a heads up of 3 months that I will move out. They acknowledged the same and asked me to send back my router which I did. 

After 4 months, I get an email from Infoscore asking me to pay money 85 Euros penalty for DSL connection. 

I dont understand why I should pay this money because nothing was mentioned at time of cancellation? 

Please can someone from VODAFONE community help? My customer number is  xxx

Edit: Please don´t write your customer number here publicy Kind regards Heike 

[DanyG]

Hi krupeshved,

your contract has been terminated before the minimum running time was over. So it's correct to charge a compensation for the time, your contract ended earlier. That's what we already told you via email in January.

BR,

Dany