Trying to cancel my DSL contract ENGLISH

[momoaa444]

Good day fellow commnunity members, I have been trying to cancel my DSL connection for the past 2 weeks and I have gotten no response from any vodafone reps "I filled out the kundigung form for my contract cancellation 2 weeks ago''. The problem is now I have moved to austria in a student accomodation and cannot use the service anymore. 

[Stephan]

Hi momoaa444,

did you get a confirmation after sending your message via the form?

Regards

Stephan

[momoaa444]

Hey Stephan, yes I did. Vodafone Dialog ID: 13833499001

[Stephan]

Hi momoaa444,

okay, then we'll get some response in the next few days.

Regards

Stephan