Termination of my DSL Contract

[Individual]

Hi

I have a 2 year contract for "Red Internet & Phone 16 DSL" until 15.07.2022.

Unfortunately I just got an update from my employer that I have to return back to my home country by end of Feb-2021. So I would like to terminate my DSL contract on 01-Mar-2021. Please let me know the process for the same.

If required, I can also provide my city deregistration copy upon my deregistration by the end of February.

Thanks & Regards,

Sibi

[Individual]

Hi,

Could someone please provide me an update regarding my cancellation request. Thanks!!

Thanks & Regards,

Sibi

[Norman]

Hi Sibi,

I'll be happy to take a look at it. It currently takes longer to get an answer.

Please send me a private message with the phone numbers and the corresponding customer passwords. Alternatively, please include your name, address and date of birth.

I will get back to you as soon as possible.

Best regards

Norman

[Individual]

Hi Norman,

Thanks for the reply. I have sent you a private message.

Thanks & Regards,

Sibi

[Andre]

Hey Individual,

the private message has arrived - we will answer you as soon as possible.

Cheers,
Andre