Red Internet und Phone 100 DSL Speed Problem !!

[moh95]

Hello, Good day!

I had ordered ( Red Internet and Phone 100 DSL)  internet connection and its already start working from 12 April, 2019. The trouble i am facing is about the internet speed even at the moment downloading i am getting is about 13.8 Mbps even. What should i do on it?

Hope to hear anything soon.

Regards,

Mohsin

[Jens-K]

Hi moh95,

just to make sure that you know: There is a difference between MB/s and Mbit/s.

With a 100 Mbit/s connection your download speed is 12,5 MB/s

In order to check your bandwidth, please do some tests here: http://www.speedcheck.vodafone.de

Please use a LAN-connection and no WIFI. No parallel downloads or streams.

You can post the results here, but please do not post the ticket numbers. Thank you.

Regards,

Jens

[Seb4sti4n · Accepted solution]

Hello moh95,

please check your landline via http://www.speedcheck.vodafone.de and do not use WiFi. Thank you!

Best Regards

Sebastian