Frage
Antwort
Lösung
am 09.08.2019 22:13
I wanted to take the internet connection.
am 10.08.2019 14:57
Hi AmolKapadne,
i'm glad you chose Vodafone. Welcome to us. 🙂
You can cancel your contract prematurely if you leave Germany. We need a confirmation from the deregistration office or an information from your employer. We will cancel your contract on the desired date. In order for the cancellation to work out on the desired date, you should let us know 4-5 weeks in advance. If the desired date doesn't fit, we will cancel your landline at the next possible date.
Hope my infos will help you. ![]()
Best regards
Norman
am 10.08.2019 21:39
am 12.08.2019 16:41
Hello @AmolKapadne,
the second point means that we will cancel your connection as soon as possible. However, a cancellation is only possible on one working day. If the cancellation is scheduled for a Sunday, it will take place one day later.
I hope that was explained understandably.
Best Regards
Sebastian