Frage
Antwort
Lösung
am 04.01.2019 22:41
Hi,
I am moving home in Munich from PLZ 81925 to PLZ 81927 and I want to transfer my DSL internet with me if possible. The issue is that I see on your offers that you now have much better deals for a lower price than I currently pay and when I try to use the "Umzug" online functionality I don't get a decent offer. Can you please help?
Many thanks and best regards.
am 06.01.2019 18:56
Hi goosfraba,
the offers are for new customers. You were also a new customer once and got discounts. 😉
I can see what I can offer you.
Please send me a pm with your customer number (starts with 0019) and your new address.
I'll get back to you asap.
Best regards,
Norman
am 08.01.2019 14:14
Thank you Norman.
I have sent you a PM.
Kind regards,
am 09.01.2019 15:17
Hello goosfraba,
thanks for the message. He will answer you as soon as possible.
Regards
Sebastian