Earlier Switch-On Date

[goldenj]

Hello, I am a new vodafone DSL customer. We have received the router and the technician's appointment is scheduled for November 23rd. Is it possible to move the start date earlier? I thought the technician wasn't needed to get into the apartment. Many thanks for your help.

English Translation

Hello, I am a new customer to vodafone DSL. We have received the router and the technician appointment is scheduled for November 23. Is it possible to move the switch-on appointment earlier? I thought that the technician was not needed to come to the apartment. Thank you for your assistance.

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[Jens-K]

Hi goldenj,

when ordering a DSL connection we ask the Telekom (who is responsible for the activation) for the earliest date possible.

This is why the confirmed appointment can not be moved to an earlier date.

Regards,

Jens