Cancel contract because move abroad

[JunMiao]

Hello. I will move out of Germany because work transfer. How can I cancel my DSL contract? Thanks

[Stephan]

Hi JunMiao,

welcome to our Community.

You can either report your move using this form or we can do it for you.

How do you prefer it?

Regards

Stephan

[JunMiao]

Please help me to do it. Thanks. By the way, do I need to send deregistration letter copy to you? Because I saw in another similar case. I will leave Germany in March and I will get it in March.

[Stephan]

Okay, then please send me a private message with the following information:

your name

your address

date of birth

your customer number

the link of this thread

Please reply here when you have sent the private message.

Regards

Stephan

[Stephan]

Hi JunMiao,

since this is a DSL contract and not cable, I'll move you to my colleagues. They will then get in touch with you.

Regards

Stephan