Frage
Antwort
Lösung
am 05.08.2019 11:37
Hello
I need to cancel my Wifi Hot Spot Monthly contract. I don't know how. I have changed to a normal DSL kabel contract and no longer need it as my new flat has a wifi connection.
Can someone please help me?
Thanks
Hannah
am 05.08.2019 18:21
Hello H-shecter,
i am happy to help you cancel the Hotspotflat contract at the end of the term. I need your name, address, customer number and date of birth so that I can have a look at it. Send me the data in a private message and report you afterwards again here in the thread.
Regards
Grit
am 13.08.2019 12:13
I have sent you a private message. Could you please confirm?
am 14.08.2019 18:05
I have sent you another private message.
am 14.08.2019 21:47
Hi hannah-sh,
we cancelled the hotspot-flat for you. You'll get a confirmation in the next days.
Regards
Stephan